Frequently Asked question
How do LED light therapy devices work, and are they safe for home use?
Our LED light therapy devices use specific wavelengths of light to target various skin concerns, such as acne, fine lines, and uneven tone. The devices are designed to be safe for at-home use and are non-invasive, providing professional-quality treatments without the need for a clinic visit. However, we recommend following the usage instructions carefully to ensure optimal results and safety.
How often should I use my LED light therapy device to see results?
For best results, we recommend using the LED light therapy device 3-5 times a week, depending on your skin type and individual needs. Most users notice an improvement in their skin's texture, tone, and clarity within a few weeks of consistent use. Always follow the guidelines provided with your device.
Can I use other skincare products while using the LED light therapy device?
Yes, you can! We recommend using gentle, hydrating products before and after your LED therapy session. Avoid products with strong acids or retinoids immediately before using the device, as these can increase skin sensitivity. After your session, follow up with a moisturizer to lock in hydration and support skin recovery.
Do you offer international shipping, and how long does it take?
Yes, we offer international shipping! Delivery times vary depending on the destination but typically range from 7-14 business days. During peak periods or due to customs clearance, there may be additional delays. Shipping rates and estimated times will be calculated at checkout.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day return policy for unopened and unused items in their original packaging. If, for any reason, you’re not satisfied, please reach out to our customer support team at [email] within 30 days of receiving your order to initiate a return. Due to hygiene reasons, we cannot accept returns for used skincare devices or opened products.