Refund policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please read our policy below.

Returns

You may return unused and unopened items within 30 days of purchase for a full refund. To initiate a return, contact us at [email] for return instructions. Please note that items must be in their original packaging and condition.

Non-Returnable Items

Due to hygiene and safety regulations, certain products, including skincare products and used LED light devices, are not eligible for return. Custom or personalized items are also non-returnable.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original payment method within 5-10 business days. Shipping costs are non-refundable.

Exchanges

If you receive a damaged or defective item, please contact us at [email] within 7 days of delivery, and we will arrange for an exchange or replacement at no additional cost.

Late or Missing Refunds

If you haven’t received your refund yet, please check with your bank or credit card company first, as processing times may vary. If you have done this and still have not received your refund, please contact us at [email].